Purchase with Confidence
If The Dallas Opera cancels, postpones, or reschedules your performance, you will have the option to exchange your tickets to another performance, keep the value of your tickets on your account for a future performance, donate your tickets as a tax-deductible gift, or receive a full refund.
INABILITY TO ATTEND FOR HEALTH AND SAFETY CONCERNS
If you or a member of your party exhibits symptoms of COVID-19, have been exposed to someone diagnosed with COVID-19, or are waiting for a test result, you will have the option to exchange your tickets to another performance, keep the value of your tickets on your account for a future performance, or donate your tickets as a tax deductible gift.
TICKET EXCHANGES FOR MAINSTAGE OPERAS
Subscribers may exchange series package tickets up to one business day prior to the performance date. Please call Patron Services at 214.443.1000. Exchanges must be made before the date printed on your tickets. Subscriber exchanges made the day of performance will be charged a $10 per ticket fee. NEW! Ticket exchanges are also permitted for non-subscribers for a $10 per ticket fee. All exchanges must be made for another performance of the same opera. Seating is subject to availability. Additional fees may apply for performance date or seating location changes. All tickets exchanged within seven days of the performance will be held at Box Office Will Call for pick up.
If you are unable to attend, exchange for another date, or give your tickets to friends, please donate your ticket for a tax credit. Call the donation line at 214.443.1005 and leave a message prior to your performance date. Tickets can also be turned back in-person at Box Office Will Call the day of the performance. All tax-deductible gift receipts are mailed in January.
Photo: Kyle Flubaker