Ticket Holders - The Dallas Opera

***A MESSAGE FOR 2020/2021 SEASON SUBSCRIBERS***

We have updated your season package to reflect the changes to our 2020/2021 performance schedule. To view your updated package information and replace your cancelled performances, simply log in to your online patron account.

To log in to your account, click on the Log In link in the menu bar at the top of this page and follow the steps indicated to:

Choose your replacement performances by entering your request in the section provided.
Tell us how you would like to apply your credit by clicking your selection.

We have mailed your details and any remaining balance you may have on your Dallas Opera online account. If you have not logged in to your online patron account before, you will need to register for a new account. If you have misplaced your password, there is an option to reset it immediately.

In addition to selecting replacement performances, please also tell us how you would like to apply the remaining balance on account if applicable. This dollar amount was included in your letter and your personal options are clearly indicated on the TDO website once you log in.

As soon as we receive your request and process your order, we’ll send you an email confirmation to confirm the order and communicate any remaining credit or balance due.

Click here to read Frequently Asked Questions about the impact of COVID-19 on the 2020/2021 Season.

If you have any questions about your online patron account, have trouble accessing your account, or would prefer to handle your requests another way, please call Patron Services at 214.243.1000 during business hours Mon – Fri 9am to 5pm. You may also email us at info@dallasopera.org.

Note: Exchanges into different performance dates or requests for different seats are not available at this time.

View updated 2020/2021 Season packages by series below.

Series A: Friday Evening

Your Series A Friday evening package includes your same seats for The Diving Bell and the Butterfly, The Marriage of Figaro, and Tosca. Replace your cancelled performances by choosing to attend Don Carlo and VIVA DIVA! starring Joyce DiDonato.

Mar 5, 2021 at 8pm: The Diving Bell and the Butterfly—World Premiere (FIRST NIGHT)
Apr 9, 2021 at 7:30pm: The Marriage of Figaro
Apr 16, 2021 at 7:30pm: Tosca
Don Carlo (originally scheduled for spring 2020). Please choose from the following performance dates: Sat, Mar 27, 2021 at 2pm | Wed, Mar 31, 2021 at 7:30pm | Sat, Apr 3, 2021 at 2pm
Plus, VIVA DIVA! starring Joyce DiDonato on Mon, May 10, 2021 at 7pm, should you choose to add on this event at your discounted subscriber price

Series B: Sunday Matinee

Your Series B Sunday matinee package includes your same seats for The Diving Bell and the Butterfly, Don Carlo, The Marriage of Figaro, and Tosca. Replace your cancelled performance by choosing to attend VIVA DIVA! starring Joyce DiDonato.

Mar 7, 2021 at 2pm: The Diving Bell and the Butterfly—World Premiere
Sat, Mar 27, 2021 at 2pm: Don Carlo (note different date due to Passover observance)
Apr 11, 2021 at 2pm: The Marriage of Figaro
Apr 18, 2021 at 2pm: Tosca
Plus, VIVA DIVA! starring Joyce DiDonato on Mon, May 10, 2021 at 7pm, should you choose to add on this event at your discounted subscriber price

Series C: Wednesday Evening

Your Series C Wednesday evening package includes your same seats for Don Carlo, The Marriage of Figaro, and Tosca. Replace your cancelled performances by choosing to attend The Diving Bell and the Butterfly and VIVA DIVA! starring Joyce DiDonato.

Mar 31, 2021 at 7:30pm: Don Carlo
Apr 14, 2021 at 7:30pm: The Marriage of Figaro
Apr 21, 2021 at 7:30pm: Tosca
The Diving Bell and the Butterfly— World Premiere. Please choose from the following performance dates: Fri, Mar 5, 2021 at 8pm | Sun, Mar 7, 2021 at 2pm | Sat, Mar 13, 2021 at 7:30pm
Plus, VIVA DIVA! starring Joyce DiDonato on Mon, May 10, 2021 at 7pm, should you choose to add on this event at your discounted subscriber price

Series D: Saturday Evening

Your Series D Saturday evening package includes your same seats for The Diving Bell and the Butterfly, Don Carlo, The Marriage of Figaro, and Tosca. Replace your cancelled performance by choosing to attend VIVA DIVA! starring Joyce DiDonato.

Mar 13, 2021 at 7:30pm: The Diving Bell and the Butterfly—World Premiere
Apr 3, 2021 at 2pm: Don Carlo (note different time due to venue availability)
Apr 17, 2021 at 7:30pm: The Marriage of Figaro
Apr 24, 2021 at 7:30pm: Tosca
Plus, VIVA DIVA! starring Joyce DiDonato on Mon, May 10, 2021 at 7pm, should you choose to add on this event at your discounted subscriber price

Flex Series

Due to the flexible nature of your subscription package, we expect that each Flex Series subscriber will have unique needs for managing change requests. If one or more of your performances has been affected by the changes to our spring schedule, don’t worry. We’ll contact you to accommodate your requests, giving you the equivalent or better seats to what you currently have in your current package.

2019/2020 Canceled Performances

On March 17, 2020, The Dallas Opera has cancelled all performances and programs, both inside and outside the Margot and Bill Winspear Opera House for the remainder of the 2019/2020 Season, including the following ticketed events:

Don Carlo: March 20, 22, 25, and 28
Doctor Miracle: March 21
Opera Insights: Pulcinella/La voix humaine: March 29
Pulcinella/La voix humaine: April 3, 4, 5, and 8
The Bremen Town Musicians: April 4
Opera Insights: The Barber of Seville: April 19
The Barber of Seville: April 24, 26, 29, May 2, 8, and 10
Songs for Dallas: May 6
The Dallas Opera Guild Biennial Lone Star Vocal Competition: May 9

Subscribers and single ticket buyers for cancelled performances have the following options:

Please consider donating the value of your seats to help sustain our day-to-day operations
Credit the value of your tickets to your account and decide on a future Dallas Opera performance in the 2020/2021 Season
Apply the value of your tickets to the purchase of a 2020-2021 season subscription or your subscription renewal
Request the value of your tickets be refunded to the original method of payment
Note: Order and Subscription fees help offset the cost of our patron services operations and are not refundable
Please note: We are unable to process refunds for 2020/2021 subscriptions at this time

If you still have a balance on your account as a result of 2019/2020 canceled performances, simply log in to your online patron account to let us know how you would like to apply it.

To log in to your account, click on the Log In link in the menu bar at the top of this page and follow the steps indicated to:

Choose your replacement performances by entering your request in the section provided.
Tell us how you would like to apply your credit by clicking your selection.

2019/2020 Canceled Performances

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