Search***A MESSAGE FOR 2020/2021 SEASON SUBSCRIBERS***
We have updated your season package to the reflect the changes to our 2020/2021 performance schedule. To view your updated package information and replace your cancelled performances, simply log in to your online patron account.
To log in to your account, click on the Log In link in the menu bar at the top of this page and follow the steps indicated to:
- Choose your replacement performances by entering your request in the section provided.
- Tell us how you would like to apply your credit by clicking your selection.
Also, watch your mailbox for a letter that details the balance you have on your Dallas Opera online account. The letter will include the most recent email address that you used to log in to your Dallas Opera online account. If you have misplaced your password, there is an option to reset it immediately. If you have not logged in to your online patron account before, you will need to register for a new account.
In addition to selecting replacement performances, please also tell us how you would like to apply your balance on account. This dollar amount will be included in your letter and your personal options are clearly indicated on the TDO website once you log in to your account.
As soon as we receive your request and process your order, we’ll send you an email confirmation to confirm the order and communicate any remaining credit or balance due.
If you have any questions about your online patron account, have trouble accessing your account, or would prefer to handle your requests another way, please call Patron Services at 214.243.1000 during business hours Mon – Fri 9am to 5pm. You may also email us at info@dallasopera.org.
Note: Exchanges into different performance dates or requests for different seats are not available.
View updated 2020/2021 Season packages by series below.
Your Series A Friday evening package includes your same seats for The Diving Bell and the Butterfly, The Marriage of Figaro, and Tosca. Replace your cancelled performances by choosing to attend Don Carlo and VIVA DIVA! starring Joyce DiDonato.
Your Series B Sunday matinee package includes your same seats for The Diving Bell and the Butterfly, Don Carlo, The Marriage of Figaro, and Tosca. Replace your cancelled performance by choosing to attend VIVA DIVA! starring Joyce DiDonato.
Your Series C Wednesday evening package includes your same seats for the following events:
- Mar 31, 2021 at 7:30pm: Don Carlo
- Apr 14, 2021 at 7:30pm: The Marriage of Figaro
- Apr 21, 2021 at 7:30pm: Tosca
- The Diving Bell and the Butterfly— World Premiere. Please choose from the following performance dates: Fri, Mar 5, 2021 at 8pm | Sun, Mar 7, 2021 at 2pm | Sat, Mar 13, 2021 at 7:30pm
- Plus, VIVA DIVA! starring Joyce DiDonato on Mon, May 10, 2021 at 7pm, should you choose to add on this event at your discounted subscriber price
Your Series D Saturday evening package includes your same seats for the following events:
- Mar 13, 2021 at 7:30pm: The Diving Bell and the Butterfly—World Premiere
- Apr 3, 2021 at 2pm: Don Carlo (note different time due to venue availability)
- Apr 17, 2021 at 7:30pm: The Marriage of Figaro
- Apr 24, 2021 at 7:30pm: Tosca
- Plus, VIVA DIVA! starring Joyce DiDonato on Mon, May 10, 2021 at 7pm, should you choose to add on this event at your discounted subscriber price
Due to the flexible nature of your subscription package, we expect that each Flex Series subscriber will have unique needs for managing change requests. If one or more of your performances has been affected by the changes to our spring schedule, don’t worry. We’ll contact you to accommodate your requests, giving you the equivalent or better seats to what you currently have in your current package.
2019/2020 Canceled Performances
The Dallas Opera has cancelled all performances and programs, both inside and outside the Margot and Bill Winspear Opera House for the remainder of the 2019/2020 Season, including the following ticketed events:
- Don Carlo: March 20, 22, 25, and 28
- Doctor Miracle: March 21
- Opera Insights: Pulcinella/La voix humaine: March 29
- Pulcinella/La voix humaine: April 3, 4, 5, and 8
- The Bremen Town Musicians: April 4
- Opera Insights: The Barber of Seville: April 19
- The Barber of Seville: April 24, 26, 29, May 2, 8, and 10
- Songs for Dallas: May 6
- The Dallas Opera Guild Biennial Lone Star Vocal Competition: May 9
Subscribers and single ticket buyers for cancelled performances have the following options:
- Please consider donating the value of your seats to help sustain our day-to-day operations
- Credit the value of your tickets to your account and decide on a future Dallas Opera performance in the 2020/2021 Season
- Apply the value of your tickets to the purchase of a 2020-2021 season subscription or your subscription renewal
- Request the value of your tickets be refunded to the original method of payment
Note: Order and Subscription fees help offset the cost of our patron services operations and are not refundable - Please note: We are unable to process refunds for 2020/2021 subscriptions at this time
For your convenience, please let us know how you would like us to process your tickets by completing the request form below.
We appreciate your patience and know that we are doing our best to provide timely service.
Click here for contact information
